Please find below our returns policy.

• Your return request must be made within 14 days of receiving your order.
• If you have received an item that is damaged or faulty, please contact us as soon as possible so we can resolve the issue quickly for you. Email support@browera.com at your earliest convenience. When contacting us, please describe the fault clearly and specify what the issue is. It is important to inform us as soon as you discover the fault to ensure prompt assistance.
• If in the unlikely event you receive the wrong item please contact us as soon as you receive by emailing support@browera.com to be advised on return or a replacement
• We can only accept returned items if they are unopened and unused.
• We can only accept returns on products purchased directly from our website. 
• You are responsible for the costs associated with return shipping. Browera is not liable for any returns lost in transit. We highly advise using a fully tracked service for sending your returns back to us.
• If the item is faulty or damaged, your original shipping charges, if applicable, will be refunded.
• We carefully track all returns to prevent any misuse or abuse of our return policy. Customers identified as having excessive return patterns may be flagged, and we may review and restrict their return options. Additionally, we hold the right to deny service to anyone at our discretion.
• Our Returns Policy for faulty items upholds your statutory rights, ensuring that you are protected in such cases.